24/7 VIP SUPPORT

Contact Our Concierge

Experience white-glove service. Our dedicated team is ready to assist with any request, anytime.

Send Us a Message

Our concierge team will respond within 5 minutes during business hours.

VIP Direct Line

1-800-AURORA1

Available 24/7 for all VIP members. Average response time under 30 seconds.

Email Support

[email protected]

Guaranteed response within 5 minutes during business hours, 30 minutes after hours.

Live Chat

Instant Connection

Click the chat icon in the bottom right for immediate assistance from our concierge team.

Business Hours

24/7 VIP Service

Our dedicated concierge team is available around the clock for all your lottery needs.

Our Luxury Office

Visit us at the heart of Toronto's financial district

Address

Aurora Jackpot Lottery
1000 Bay Street, Suite 2800
Toronto, ON M5A 1A2
Canada

Getting Here

  • King Station (5 min walk)
  • Valet parking available
  • Fully accessible

By appointment only. Please contact us in advance to schedule your visit.

Premium Location

Downtown Toronto Financial District