Privacy Policy

Last Updated: January 6, 2026

Aurora Jackpot Lottery ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our lottery services.

1. Information We Collect

We collect information that you provide directly to us when you:

  • Create an account and register for our services
  • Purchase lottery tickets or participate in draws
  • Contact our customer support team
  • Subscribe to our newsletter or promotional communications
  • Participate in surveys, contests, or promotions

The types of personal information we may collect include:

  • Full name, date of birth, and age verification information
  • Email address, phone number, and mailing address
  • Payment information and transaction history
  • Government-issued identification for verification purposes
  • Username, password, and account preferences

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our lottery services
  • Process your transactions and manage your account
  • Verify your identity and ensure you meet age requirements
  • Send you notifications about draws, winnings, and account activity
  • Communicate with you about promotions, news, and updates
  • Respond to your comments, questions, and customer service requests
  • Comply with legal obligations and enforce our Terms of Service
  • Detect, prevent, and address fraud, security issues, and technical problems

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: We work with third-party companies to provide payment processing, customer support, marketing, and other services on our behalf
  • Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
  • Lottery Corporation: We share necessary information with Loto-Québec and regulatory authorities as required by our license
  • With Your Consent: We may share your information for any other purpose with your explicit consent

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Encryption of sensitive data using industry-standard SSL/TLS protocols
  • Secure servers and data centers with restricted access
  • Regular security audits and vulnerability assessments
  • Employee training on data protection and confidentiality

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal requirements
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request transfer of your data to another service provider

To exercise these rights, please contact us at [email protected]

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. For more information about how we use cookies, please see our Cookie Policy.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than Canada. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Aurora Jackpot Lottery
Email: [email protected]
Phone: 1-800-AURORA-1
Address: Toronto, ON, Canada