Privacy Policy

Last Updated: November 2024

Aurora Jackpot Lottery (www.aurorajackpot.ca) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our luxury lottery services.

1. Information We Collect

Personal Information

When you register for our VIP program or purchase tickets, we collect:

  • Full name, date of birth, and government-issued identification
  • Contact information (email, phone, mailing address)
  • Payment and financial information
  • VIP tier preferences and gaming history
  • Communication preferences and service requests

Automatically Collected Information

We automatically collect certain information when you visit our website, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on site
  • Referring website and exit pages

2. How We Use Your Information

Aurora Jackpot uses your information to:

  • Process lottery ticket purchases and prize claims
  • Provide VIP concierge services and personalized support
  • Verify your identity and age (19+ requirement)
  • Send transaction confirmations and important notices
  • Deliver marketing communications about exclusive offers (with consent)
  • Improve our services and enhance user experience
  • Comply with legal and regulatory requirements

3. Information Sharing

We may share your information with:

  • Service Providers: Third-party companies that help us operate our services (payment processors, customer support, marketing)
  • Legal Authorities: When required by law or to protect our rights
  • Business Partners: Luxury partners offering VIP benefits (only with your consent)
  • Lottery Regulators: As required by Canadian lottery regulations

We never sell your personal information to third parties.

4. Data Security

Aurora Jackpot implements industry-standard security measures including:

  • SSL encryption for all data transmission
  • Secure servers with restricted access
  • Regular security audits and updates
  • Employee confidentiality agreements

While we strive to protect your information, no method of transmission over the internet is 100% secure.

5. Your Privacy Rights

Under Canadian privacy law (PIPEDA), you have the right to:

  • Access your personal information
  • Request corrections to inaccurate data
  • Withdraw consent for marketing communications
  • Request deletion of your account (subject to legal retention requirements)
  • Lodge a complaint with the Privacy Commissioner of Canada

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. See our Cookie Policy for details.

7. Age Verification

You must be 19 years or older to use Aurora Jackpot services. We verify age during registration and reserve the right to request additional verification at any time.

8. Responsible Gaming

We are committed to responsible gaming. Visit our Responsible Gaming page for resources and support.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services constitutes acceptance of any changes.

10. Contact Us

For privacy-related questions or to exercise your rights, contact:

Aurora Jackpot Privacy Office
Email: [email protected]
Phone: 1-800-AURORA1
Mail: 1000 Bay Street, Suite 2800, Toronto, ON M5A 1A2

www.aurorajackpot.ca | Licensed and Regulated in Canada | Play Responsibly | 19+